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Kobo eBooks & eReaders FAQ


Q: How do my purchases support Bookshop Santa Cruz?
A: Your Kobo eBook purchases support Bookshop Santa Cruz if you create your Kobo account through a link on our website (Create Your Bookshop Kobo Account), or if you create your account through a Kobo device purchased from our store.

Q: How many eBooks are in the Kobo database? And how many titles are available for purchase in the US?
A: Kobo's entire library is available to all customers. They currently have over 5 million eBooks and are constantly updating their library and adding new releases. Digital magazines are also available for purchase in the Kobo Store.

Q: Are foreign languages like German and Russian supported on the devices?
A: Foreign languages are supported by Kobo. English, French, German, Spanish, Dutch, Japanese, Portuguese (Brazilian and Portuguese),Italian and Turkish.

Q: What if I already own an earlier generation Kobo eReader? Can I shop for eBooks through your store?
A: Yes. You will need to establish a new Kobo account by following the link to Kobo on our website (here it is again). Then, when you next use your device, sign out of the old account and sign in using the new account name. You can then search and buy eBooks either through the device or through the web, and continue your much-appreciated support this store.

Q: What about the Google eBooks already in my library on my device?
A: You will continue to be able to access them via your Google account. However, the IndieBound Reader app was designed specifically to interface with Google eBooks and will no longer be supported after January 2013. If desired, you can load your Google eBooks to a new Kobo device using Adobe Digital Editions. Please see this video, produced by Google, for a step-by-step guide to transferring your Google eBooks to your new Kobo eReader.

Q: Does Kobo allowing sharing of books between Kobo devices, like Kindle and Nook do?
A: At this time it is not possible for a Kobo customer to lend or share eBooks from their library with another person. The eBooks in your Kobo library are tied directly to your account and password. You can share books by sharing an account.

Q: Once purchased, if a book is DRM protected, is there a limit to the number of downloads?
A: If a file is DRM protected it may be downloaded 6 times in total. This restriction is set forth by the publisher and is the same for all DRM files.

Q: How do I get started buying eBooks?

  1. Set up your Kobo account on your Kobo eReader, or on your computer through this page. You will receive a $5.00 credit towards your first purchase for being a new customer to Kobo.
  2. Login to with your new account to browse, search for, and buy eBooks.
  3. Start reading! Download the free Kobo reading app here to read on your smartphone, computer, or tablet. (You can also purchase eBooks through the app. Sign into the app with your new Kobo account and continue to support this store. We sure do appreciate it!)