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Our eTeam is happy to answer your questions. Email us at and we'll get back to you as soon as possible. You can also call (831) 423-0900 or drop by and ask for Andrea, Louise, or Nici.

Kobo also offers first-rate Reader support from 8:00 a.m. to midnight (ET) every day. Just call (855) 202-4098.


Andrea likes print books because they never run out of battery and they smell nice. She also likes reading ebooks on her Kobo and Android phone because, after a long day of shelving, the last thing she wants to do is lug around a 700-page hardcover that will take her less than a week to read. She thinks the two can happily coexist in the same bookshop, just like the number kingdom and the letter kingdom in The Phantom Tollbooth.

Read some of Andrea's book reviews

Louise likes to avoid hype as much as possible, but also has a habit of starting a book, putting it down, and starting another, then going back to that first one, which is where an eReader comes in handy. As a former employee of a big national chain bookstore, Louise has expertise on some of our competitor's devices, as well as the new shiny Kobos.

Read some of Louise's book reviews

Nici reads eBooks on her iPad and iPhone. While she'll never love an eBook the way she loves her old battered copy of The Two Towers, she appreciates their portability--and the way no one can tell when she's reading a trashy romance novel.

Read some of Nici's book reviews