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Bookshop Santa Cruz Consignment FAQ

Frequently Asked Questions about the Bookshop Santa Cruz Consignment Program.

If you have a question not answered below, you can reach out by emailing info@bookshopsantacruz.com.

Program Basics | Promotional Package | Restocking & Payment | End of Consignment

Who can I contact about Consignment Program?


  • General Program Information: info@bookshopsantacruz.com or give our information desk a call at 831.423.0900 during business hours. 

  • For Consignment Authors who have already registered or submission-specific questions, please contact our store’s local author coordinator at: locals@bookshopsantacruz.com

Note: Emails are often processed by consignment program staff offsite and email inquiries often receive responses within 3 business days, but may take longer due to high numbers of inquiries.


Program Basics


How do I know if I’m eligible for the Consignment Program?

Please see our Consignment Program Submission Guidelines

If you have specific questions not addressed by our General Program Information or Consignment Submission Guidelines, please feel free reach out to our Local Author Coordinator at locals@bookshopsantacruz.com

How do I sign-up for the Consignment Program?

Online: 

  1. Submit Registration Form: http://www.bookshopsantacruz.com/consignment-registration-form

  2. Submit Registration Fee (“CONSIGN”): https://www.bookshopsantacruz.com/consignment-fees

  3. Submit Additional Promotional Package Fee (“CONSIGNPLUS”): https://www.bookshopsantacruz.com/consignment-fees

Online submissions will be processed by a member of our web team and will notify you with next steps for dropping-off books and/or contacting the Local Author Coordinator. Consignors will be required to sign Consignment Program Agreement at first drop-off. 

OR

In-store:

  1. Bring 5 copies of your title to our store’s Information Desk during business hours

  2. Complete the paper Registration Form and sign Consignment Program Agreement. 

  3. Purchase the Registration Fee (and additional Promotional Package fee, if desired)

Books will be processed and entered into inventory. Promotional authors will be contacted regarding additional information and next steps for their promotional packages. 

What is a competitive price for a consignment title?

Books should be competitively priced at or below comparable non-consignment titles.

What is a 60/40 split?

Bookshop Santa Cruz typically the book industry standard of 60/40, where 60% of the retail sale price is payable to the author. Authors who have published the consigned title with Bookshop Santa Cruz may be eligible for an alternate rate. 

Am I financially responsible for lost, damaged, or stolen items?

Bookshop Santa Cruz will only pay for items that were sold. On consignment, books remain the property and sole financial responsibility of the consignor until sold. Bookshop Santa Cruz is not responsible for lost, stolen, or damaged books.

How do I drop-off my consignment title to Bookshop Santa Cruz?

Books can be dropped off to the store’s information desk, which is located near the Front Street doors. We will initially take up to 5 copies on consignment.Please let our staff know if you have already submitted the registration form and fees online or will be registering the book in-person. Bookshop Santa Cruz is not responsible for authors who leave their drop-offs outside the store or at the Pacific Avenue register. 

Can I mail my initial 5 books to Bookshop Santa Cruz?

Yes, authors can opt to mail their books to their store. For additional information on the address and process, please reach out to the Local Author Coordinator at locals@bookshopsantacruz.com. Please do not mail copies without first reaching out to the Local Author Coordinator. 

Promotional Package


If I’m paying the promotional package, do I also need to pay the $25 registration fee?

Yes, author purchasing the promotional package will need to pay the registration fee (SKU: CONSIGN) and promotional package fees (SKU: CONSIGNPLUS). Books cannot be sold on consignment until registration fee(s) have been purchased and processed. 

What is the general timeline for the Promotional Package?

Please note that due to the high volume of promotional package submissions, it can often take at least 4-6 weeks for books to be placed in the New & Recommended section after the initial drop-off. Each package element is staggered to maximize exposure for the title. Depending on the number of active promotional titles, Local Author displays may take a minimum of 6-8 weeks from package start date. Newsletter features occur in the order by which authors sign-up for promotional packages and often occur after in-store display periods have culminated.)

When my Promotional Package ends, can I sign-up for another Promotional Package on the same title?

This is handled on a case by case basis. We ask authors to wait about 12 months after the end of their initial Promotional Package to re-enroll. For questions on your specific title, please reach out to our Local Author Coordinator regarding adding another Promotional Package. 

Restocking & Author Payment


How do I know when it’s time to restock my book?

During the consignment period, the store’s Local Author Coordinator will contact the consignor to request additional quantities for sale. For information on sales or inventory specific questions, please contact locals@bookshopsantacruz.com. Authors will be requested to drop-off a specific number of restock copies to the information desk - just let our staff know and they can write you a receipt. 

When do payment checks go out to consignment authors and payees? 

Bookshop will pay the consignor quarterly for items sold. Checks are sent within 6-8 weeks of the end of the accounting period. If you have specific questions regarding invoicing, please reach out to locals@bookshopsantacruz.com

How long is the consignment period?

Books are sold on consignment for a minimum of six months. After this period, program staff will either extend or close the consignment period. A strong and consistent sales history will increase the likelihood of an extended consignment period. Author will be notified when the consignment period ends via email. If an active email is not recorded, authors may receive a phone call regarding the culmination of their consignment periods. 

After Your Consignment Period Ends


Can I re-enroll my book when my consignment period ends? 

Yes. To re-enroll your title, please resubmit the registration form and fees at https://www.bookshopsantacruz.com/consignment-program

How will I be notified when the consignment period ends?

When your consignment period ends, you will be notified via email by our Local Author Coordinator. Please make sure that your contact information is current. In cases where we cannot contact authors, books will be donated on behalf of the author to a local community organization.

How will my books be returned to me when the consignment period ends?

Books will be set aside for pick-up at the store’s information desk. Authors can respond to the Return Notification email and request for their items to be sent (at no additional cost) via USPS Media Mail. If author cannot be reached by phone or sent items are returned, books will be donated on behalf of the author to a local community organization. 


For any questions not answered about the Bookshop Santa Cruz Consignment Program by the above FAQ or the Submission Guidelines, please email info@bookshopsantacruz.com.

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