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The Arbitrator's Handbook offers a full range of features geared to assist the arbitrator in performing his or her duties. Chapter One provides basic information on the nature of arbitration, including a description of its stages and types, and its benefits and limitations. Cooley defines the role, authority, and ethics requirements of the arbitrator. Chapter Two describes the prehearing functions and duties of the arbitrator, focusing on the time of initiation of the arbitration as well as the preparation stage. Chapter Three focuses on the arbitrator's hearing functions and duties. It covers such topics as the arbitrator's opening statement, handling preliminary matters, a review of basic rules of evidence, and making rulings on motions and objections. Chapter Four, on the arbitrator's post-hearing functions and duties, addresses such topics as ruling on post hearing motions, deciding the merits of the case, and drafting the award and the opinion supporting the award. In addition, tables and checklists are included in the appendices for key actions at critical stages of the arbitration process. The appendix also contains sample arbitration forms and rules from leading dispute resolution organizations, making this the most comprehensive text available for "hands-on" arbitration instruction.