NAHB's Residential Construction Performance Guidelines were created to offer a third-party view of quality issues in residential construction (both new homes and remodeling). The Consumer Reference makes it easy to provide a copy of the guidelines to every customer.
Sold in affordable packs of 10, the Consumer Reference is a great addition to your warranty claims process and helps:
Customers understand the basics of a properly constructed home and how it should perform during the warranty period
Take action to resolve customer concerns before they escalate to complaints
Exhibit your professionalism by showing that you consistently meet or exceed accepted industry guidelines
Includes Residential Construction Performance Guidelines for: Site Work and Foundation Floors, Walls, and Roofs.
About the Author
The National Association of Home Builders is a Washington-based trade association representing more than 140,000 members involved in home building, remodeling, multifamily construction, property management, subcontracting, design, housing finance, building product manufacturing, and other aspects of residential and light commercial construction. NAHB is affiliated with 700 state and local home builders associations around the country. NAHB's builder members will construct about 80 percent of the new housing units projected for this year.